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Thread: Question about returns to AG

  1. #1
    Inactive Member DScully717's Avatar
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    Angry

    I was just wondering if AG takes back American Girl books that are of course, brand new, but have the old covers on them. My aunt (a teacher) found a case of brand new Samantha books while she was helping her school clean out the library storage area. They are the old-style white covers that are in their carrying case and have never been touched. Will AG allow me to return those for a credit since they are brand new, or am I out of luck because they changed the book covers? Just wanted your opinions.

    Also, will AG only exchange items or will they issue you a refund check if asked? Thanks for your help on this; I've only ever exchanged stuff thru AG!

  2. #2
    Inactive Member MollyGirl's Avatar
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    You can call and find out, but you could also sell them on ebay.

    [img]graemlins/smarty.gif[/img] [img]graemlins/smarty.gif[/img]

  3. #3
    GreyMyst
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    They take them back through the mail for sure. I sent back several brand new ones with old covers that I had. I was told exchanges only, but of course that's never a problem for me, LOL.

    <font color="#33CCCC" size="1">[ May 31, 2006 01:55 PM: Message edited by: SaraLovesHerDollys ]</font>

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    Inactive Member DScully717's Avatar
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    Awesome, thanks for the info! Will they give you the book's sticker price (5.95, etc), or do you go by the website (current prices)?

  5. #5
    GreyMyst
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    Originally posted by molly*belle717:
    Awesome, thanks for the info! Will they give you the book's sticker price (5.95, etc), or do you go by the website (current prices)?
    <font size="2" face="Verdana, Helvetica, sans-serif">Whatever price is on the book itself.

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